GENERAL PRIVACY POLICY AND USER DATA USAGE
Thank you for using this site! We wrote this policy to help you understand what information we collect, how we use it, and what choices you have.
WHAT IS THIS PRIVACY POLICY IS FOR?
This privacy policy (“Privacy Policy”) applies to personal data that we collect from you as a user of this website or mobile app or as a visitor, member, subscriber, or customer (“you” or “your” being interpreted accordingly). It provides information on what personal data we collect, why we collect personal data, how it is used and the lawful basis on which your personal data is processed, and what your rights are under the applicable data protection and privacy laws, including the General Data Protection Regulation (“GDPR”)
WHAT DO WE MEAN BY PERSONAL INFORMATION?
‘Personal Data’ as used in this Privacy Policy means any information that relates to you from which you can be identified. Personal information means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
Personal Information does not include “User Metrics data” which we define as encrypted information or aggregated data we collect about a service, features or users which does not contain personally-identifying information. Usage Data helps us understand trends in the usage of the Service so that we can better consider new features or otherwise tailor the Service. In addition to collecting and using Usage Data ourselves, we may share Usage Data with third parties, including our customers, partners, and service providers, for various purposes, including to help us better understand our customers’ needs and improve the Service as well as for advertising and marketing purposes. We do not share Usage Data with third parties in a way that would enable them to identify you personally.
By using our App or submitting your personal data you are taken to accept the terms of this Privacy Policy, so please read it carefully.
WHAT INFORMATION DO WE COLLECT?
We collect information in two ways:
1. When you give it to us or give us permission to obtain it.
When you sign up for or use our products, you voluntarily give us certain information. This can include your name, profile photo, comments, likes, email address you used to sign up, and any other information you provide us. If you’re using this site on your mobile device, you can also choose to provide us with location data.
You also may give us permission to access your information in other services. For example, you may link your Facebook or Twitter account, which allows us to obtain information from those accounts (e.g., your friends or contacts). The information we obtain from those services often depends on your settings or their privacy policies, so be sure to check what those are.
Personal Data may include, but is not limited to, below :
• Your Full Name, Email Address and Profile Picture
• Gender
• Birthday
• Phone number
• Age
• Location
• Address
• Your website URL and Name
• Company name
Reason for Use : These details are used to have the unique identity of each user in our community. While Sign Up, users accept these "Terms and Policy" before providing such details.
2. We also get technical information when you use our products or use websites or apps that have features from this site.
These days, whenever you use a website, mobile application, or other Internet service, there’s certain information that almost always gets created and recorded automatically. The same is true when you use our products. Here are some of the types of information we collect:
a. Log Data. When you use this site or go to a webpage or use an app that has features (like our “Share” button), our servers automatically record information (“log data”) including information that your browser sends whenever you visit a website or your mobile app sends when you’re using it. This log data may include your Internet Protocol address, the address of the web pages you visited that had features from this site, browser type and settings, the date and time of your request, how you used this website, and cookie data.
b. Cookie data. Depending on how you’re accessing our products, we may use “cookies” (a small text file sent by your computer each time you visit our website, unique to your account or your browser), or similar technologies to record log data. When we use cookies, we may use “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you or your browser delete them). For example, we may use cookies to store your language preferences or other settings so you don‘t have to set them up every time you visit this site. Some of the cookies we use are associated with your account (including personal information about you, such as the email address you gave us), and other cookies are not.
c. Device Information. In addition to log data, we may also collect information about the device you’re using this site on, including what type of device it is, what operating system you’re using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or an Android phone. To learn more about what information your device makes available to us, please also check the policies of your device manufacturer or software provider.
It can include below details:
• - Email Address
• - Contact Number
• - Audio Modifier to manage volume of the audio being listened within the app
• - Device Modifier which is Users' device Unique Id
• - Microphone and Audio Permission
• - Access to Camera and Gallery
• - Device Advertising ID
• - Bluetooth Permission
Reason for Use: These details are used to invite users added in the Mobile Device to our Community, and to add connections with mutual users of the Device and Community.
BLUETOOTH ACCESS
Our Mobile Apps may take permission to access Bluetooth of the device in order to connect on Audio / Video Call or Listen Musics across the app through wireless connection
CONTACT NUMBER AND EMAIL ADDRESS
When User access the app, we might ask permission for access of CONTACT NUMBER and EMAIL ADDRESS of users present in the Mobile Device. These details are used to invite users added in the Mobile Device to our Community, or to add connections with mutual users of the Device and WingsOverAsia Community.
It can include below details:
• Email Address
• Contact Number
LOCATION / GPS ACCESS
We might fetch Users' location before allowing access to the app, but before the access we take permission from user
Reason for Use : Access of Location is used for the purpose of filtering the content across the app based on selected Location, set default location of the app as per the user's requirement, for check-In purpose, create content for any specified location etc.
ACCESS TO CAMERA / GALLERY / MICROPHONE
Members of the Mobile Apps can upload Audio, Photos, Videos, Audios and capture images/videos in the Mobile Apps. To do so, the mobile app will access the Camera, Microphone and Gallery of the Device. We take consent from users before accessing the Camera, Gallery / SD card of the Device, Microphone, etc.
DEVICE IDENTIFIER
When you access our Service using any mobile devices, we may access, collect, monitor, and/or remotely store one or more “device identifiers,” of the device. A device ID ( device identification) is a distinctive number associated with a smartphone or similar handheld device , these are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may convey information to us about how you browse and use the Service. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Service. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.
It is basically used for sending Push Notifications in the Device.
STORAGE
When the user saves files through the Mobile Apps like Images, Videos, Audios, it gets stored in the internal storage / Gallery of the Device.
ACCESS TO PASSWORD / PROTECTED AREAS
Only users with login passwords can access the password-protected areas of WingsOverAsia Community. The user identity shall be provided by us while the user shall define the login password, which shall be encrypted and stored on the server. We strongly recommend that the password is retained confidential.
ANALYTICS INFORMATION
We use third-party analytics tools like Firebase to help us measure user traffic for the Service. These tools collect information sent by your browser as part of pages request, including the web pages you visit, your browser add-ons, and other information that assists us in improving the Service. We may collect and use this analytics information together with your Personal Information to build a broader profile of our individual users so that we can better serve you. We also use it to monitor aggregate app’s usage metrics such as total number of visitors and pages viewed.
ADVERTISEMENT
We display Advertisement across the app using third party Ads like Facebook Ads . In this case, we use Facebook Placement Id to fetch Facebook Ads in the App. We do not manage other features like the targetting of Ads to users, these are being managed by Facebook Team itself using their own privacy policy.
INFORMATION WE MAY COLLECT FROM THIRD PARTIES
We may receive information about you from other sources. For example, if you use third-party software through the app, they may transfer information to us for fulfillment. For example, if you access our app or Service through a third-party connection or log-in or connect to our service using social media account (e.g. Facebook, Twitter, etc.) that third party with may pass certain information about your use of its service to WingsOverAsia. This information could include, but is not limited to, the user User Token, User ID associated with your account or any information that you have permitted the third party to share with us, and any information you have made public in connection with that third-party service. Information will be saved as Encrypted form.
EXTERNAL WEBSITE’S LINK
Our Service and Application may contain links to other websites except our services. These may include links like Facebook, Youtube, Twitter, Vimeo or any external website links . Please be aware that we are not liable for the privacy practices or content of such external websites and applications operated by third parties.
In addition, you agree that we are not responsible and do not control any third parties that you authorize to access your user content or related data. If you are using a third-party website or service and you allow such a third party access to your User Content, you do so at your own risk. This Policy applies only to information collected by our Service.
HOW DO WE USE THE INFORMATION WE COLLECT?
We use the information we collect to provide our products to you and make them better, develop new products, and protect our users. For example, we may log how often people use two different versions of a product, which can help us understand which version is better.
We also use the information we collect to offer you customized content, including:
a. Suggesting content you might like. For example, if you’ve indicated that you’re interested in cooking or visited recipe websites that has features from this site, we may suggest food-related content, or people that we think you might like;
b. Showing you ads you might be interested in.
We also use the information we collect to:
a. Send you updates (such as when certain activity, like shares or comments), newsletters, marketing materials and other information that may be of interest to you. For example, depending on your email notification settings, we may send you weekly updates that include posts you may like. You can decide to stop getting these updates by updating your account settings (or through other settings we may provide).
b. Help your friends and contacts find you on this site. For example, if you sign up using a Facebook account, we may help your Facebook friends find your account on this site when they first sign up. Or, we may allow people to search for your account using your email address.
c. Respond to your questions or comments.
The information we collect may be “personally identifiable” (meaning it can be used to specifically identify you as a unique person) or “non-personally identifiable” (meaning it can’t be used to specifically identify you).
What choices do you have about your information?
Our goal is to give you simple and meaningful choices over your information. If you have an account, many of the choices you have on this are built directly into the product or your account settings. For example, you can:
a. Access and change information in your profile page at any time.
b. Link or unlink your account from an account on another service (e.g., Facebook or Twitter). For some services (like Facebook), you can also choose whether or not to publish your activity on to that service.
c. Delete your account at any time.
You may have choices available to you through the device or software you use to access this site. For example:
a. The browser you use may provide you with the ability to control cookies or other types of local data storage.
b. Your mobile device may provide you with choices around how and whether location or other data is shared with us.
To learn more about these choices, please see the information provided by the device or software provider.
How do we share the information we collect?
People use this website to find their inspirations, make them a reality, and inspire others in the process. When you post public updates, anyone can view them. You may also provide us with profile page information that anyone can view. The other limited instances where we may share your personal information include:
a. When we have your consent. This includes sharing information with other services (like Facebook or Twitter) when you’ve chosen to link to your account to those services or publish your activity to them. For example, you can choose to publish your posts to Facebook or Twitter.
b. If we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person; or to detect, prevent, or otherwise address fraud, security or technical issues.
c. We may engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Policy.
We may also share aggregated or non-personally identifiable information with our partners or others.
COOKIES
We may log information using cookies, which are small data files stored on your browser by WingsOverAsia. We may use both session cookies, which expires when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the app and community.
Note that disabling cookies on your mobile device or browser may prevent us or our business partners from tracking your browser’s activities in relation to the Service. However, doing so may disable many of the features available through the Service.
A cookie is a small text file that is sent to your computer or mobile device (referred to in this policy as a “device”) by the web server so that a website can remember some information about your browsing activity on the Website. The cookie will collect information relating to your use of the Website, information about your device such as the device’s IP address and browser type, demographic data and if you arrived at our Website via a link from a third-party site, the URL of the linking page.
We also have the option for users to remember your information so that you will not have to re-enter it during your visit or the next time you visit our app.
You may refuse to accept cookies by changing the settings of your Internet browser. If you do not want cookies to be placed on your device, you can control this through your browser’s settings. Refer to the links below for each browser’s guide on how to turn off or delete cookies.
- Chrome
- Firefox
- Internet Explorer
- Safari
If you choose not to allow the use of cookies, some areas of our website may not function properly or be accessible.
HOW WE USE COOKIES
We collect and use cookies on our website for the following purposes:
Technical
Cookies allow our website to function at its most efficient, including but not limited to:
- Balancing website traffic to ensure all our users can enjoy consistent and reliable access
- Limiting traffic to key sections of our website to maintain consistent performance
- Storing our users’ acceptance of our Terms and Conditions, Privacy Policy and Cookie Policy
Ease of use
Cookies make navigating our website easier for you, including but not limited to:
- Remembering your language and country preferences, and presenting relevant content
- Keeping track of your ClubWOA membership profile when you’ve logged in
- Providing the most relevant departure airports for your location when you’re searching for information on our website
Analytic
Cookies are used to gather statistics on how you navigate and perform transactions on our website, including but not limited to:
- Gathering feedback on your satisfaction through surveys
- Gaining insights into how you navigate and perform transactions on our website so that improvements can be made
Marketing
Cookies allow us to present appropriate marketing messages to you, including but not limited to:
- Allowing our website to serve up different versions of a page for marketing purposes
- Allowing third parties to display appropriate advertising to track its effectiveness
- Displaying relevant messages which offer a selection of products based on your viewing behaviour on our website and certain other websites
ACCOUNT DELETION RIGHTS
The users of the WingsOverAsia Community do have the right and access to delete their Account from the Platform. If done so, all the relevant data collected and saved on the server would be permanently removed from the database as well as the Server and there will no further details saved at our end.
It is basically used for sending Push Notifications in the Device.
In addition, you agree that we are not responsible and do not control any third parties that you authorize to access your user content or related data. If you are using a third-party website or service and you allow such a third party access to your User Content, you do so at your own risk. This Policy applies only to information collected by our Service.
PAYMENT PROCESS
We do not have a native Payment Process within the app but have Payment through webview. Users can purchase paid packages created within the app, purchase products, etc through different payment methods. But, we do not store or save any Payment Account like Paypal, Credit / Debit Card details at our end. These details are added by the user while making the payment and are only saved by respective Payment Methods (which are the third party) like PayPal , PayU Money, etc. We do not save any details at our end. We just save order details, billing addresses which are internally added by the Users while making the purchase. This is being done only after user's consent.
HOW DO WE USE THE INFORMATION WE COLLECT?
We use the information we collect to provide our products to you and make them better, develop new products, and protect our users. For example, we may log how often people use two different versions of a product, which can help us understand which version is better.
We also use the information we collect to offer you customized content, including:
1. Send you updates (such as when certain activity, like shares or comments), marketing materials and other information that may be of interest to you. For example, depending on your email notification settings, we may send you weekly updates that include posts you may like. You can decide to stop getting these updates by updating your account settings (or through other settings we may provide).
2. Help your friends and contacts find you on this app. For example, if you sign up using a Facebook account, we may help your Facebook friends find your account on this app when they first sign up. Or, we may allow people to search for your account using your email address.
3. Respond to your questions or comments.
The information we collect may be “personally identifiable” (meaning it can be used to specifically identify you as a unique person) or “non-personally identifiable” (meaning it can’t be used to specifically identify you).
WHAT CHOICES DO YOU HAVE ABOUT YOUR INFORMATION?
Our goal is to give you simple and meaningful choices over your information. If you have an account, many of the choices you have on this are built directly into the product or your account settings. For example, you can:
1. Access and change the information in your profile page at any time.
2. Link or unlink your account from an account on another service (e.g., Facebook or Twitter). For some services (like Facebook), you can also choose whether or not to publish your activity on to that service.
3. Your mobile device may provide you with choices around how and whether location or other data is shared with us.
HOW DO WE SHARE THE INFORMATION WE COLLECT?
People use this website to find their inspirations, make them a reality, and inspire others in the process. When you post public updates, anyone can view them. You may also provide us with profile page information that anyone can view. The other limited instances where we may share your personal information include:
1. When we have your consent. This includes sharing information with other services (like Facebook or Twitter) when you’ve chosen to link to your account to those services or publish your activity to them. For example, you can choose to publish your posts to Facebook or Twitter.
2. If we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person; or to detect, prevent, or otherwise address fraud, security or technical issues.
3. We may engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Policy.
We might also share aggregated or non-personally identifiable information with our partners or others who are linked with our Services.
PROTECTION OF INFORMATION
We at WingsOverAsiaWingsOverAsia, are committed to secure the personal information shared by the Users. We use various technologies that helps to secure User’s personal details and other related information in various ways. We have standard and high quality SSL Certificates installed at our server which transmits data in encrypted form. Database is secured under security Layer which is Private Subnet. Any external attack can not break our protective firewall and security layer thus, informations and details like Images and other Contents are protected using Cloud Fronts.
OUR POLICY ON CHILDREN’S INFORMATION
We are not directed to children under 13. If you learn that your minor child has provided us with personal information without your consent, please contact us.
NOTE TO USERS
1. During the collection of information on the Profile Pages on the app, you are required to provide your applicable contact information (such as name, e-mail address or phone number).
2. All the sensitive information is collected only when you provide us with your consent. We would discontinue our services if your consent is not received (you affirm your consent by accepting our terms and conditions).
3. Users are responsible to manage the information they provide us. You can amend your personal information in case of any changes. If you provide any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), WingsOverAsia has reasonable grounds to suspect that the information provided by you is untrue, inaccurate, out of date or incomplete, we may, at its sole discretion, discontinue the provision of the Services to you.
GDPR COMPLIANCE
If you’re a user or visitor in the European Economic Area these rights also apply to you. We are compliant with the appliance of GDPR (General Data Protection Regulation 2016/679) Compliance.
DATA PROTECTION OFFICER
We have a “Data Protection Officer” who is responsible for matters relating to privacy and data protection. You may contact this officer if you have any questions about our privacy practices or the way in which we have been managing your personal information. This Data Protection Officer can be reached at the following address: WingsOverAsia Pte Ltd, 66 Seletar Aerospace View, #03-01, Singapore 797509.
HOW DO WE MAKE CHANGES TO THIS POLICY?
We may change this policy from time to time, and if we do we’ll post any changes on this page. If you continue to use this website after those changes are in effect, you agree to the revised policy. If the changes are significant, we may provide more prominent notice or obtain your consent as required by law.
